Privacy Policy
Last Updated: 15-Feb-2025
Introduction
Welcome to Washing Doctor! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and laundry services.
1. Information We Collect
We collect different types of information to provide and improve our services:
Personal Information
When you use our services, we may collect personal details such as:
- Name
- Address
- Phone number
- Email address
This information helps us process your orders and provide customer support.
Payment Information
To process payments securely, we collect payment details such as:
- Credit/debit card details
- Digital wallet information
- Transaction history
We use secure payment gateways, and we do not store your financial information.
Service Usage Information
We may collect details on:
- Your service preferences
- Order history
- Feedback and reviews
This helps us personalize your experience and enhance our services.
Automatically Collected Information
When you visit our website, we may collect data through cookies and analytics tools, such as:
- IP address
- Browser type
- Device information
- Pages visited on our site
This data helps us improve website functionality and user experience.
2. How We Use Your Information
We use your information to:
✔ Provide and manage our laundry services
✔ Process payments securely
✔ Send order confirmations and updates
✔ Respond to customer inquiries and support requests
✔ Improve our services through feedback and analytics
✔ Send promotional offers and service updates (only with your consent)
3. Information Sharing & Disclosure
✅ We DO NOT sell, trade, or rent your personal information to third parties.
✅ We may share your information with trusted service providers, such as:
- Payment processors (to facilitate transactions securely)
- Delivery partners (for order pickups and drop-offs)
- Customer support tools (to provide efficient service)
All third parties are required to maintain strict confidentiality and security standards.
4. Data Security Measures
We implement industry-standard security measures to protect your personal data against unauthorized access, loss, or misuse. These include:
✔ SSL encryption to secure online transactions
✔ Access controls to prevent unauthorized handling of data
✔ Regular security audits to identify and fix vulnerabilities
While we take all reasonable precautions, no method of data transmission is 100% secure. We encourage users to keep their login credentials confidential.
5. Your Rights & Choices
As a user, you have the right to:
✅ Access & update your personal information
✅ Request data deletion (except for records required for legal purposes)
✅ Opt-out of marketing communications at any time
To exercise these rights, please contact us using the details below.
6. Cookies & Tracking Technologies
We use cookies and analytics tools to:
- Enhance website performance
- Provide personalized service recommendations
- Track website traffic and user behavior
You can disable cookies in your browser settings, but some website features may not function properly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.
Last Updated: 15-Feb-2025
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Phone: 8570967249
Email: [email protected]
Website: www.washingdoctor.com
By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Washing Doctor!